Better emails for everyone! Most of us take great care over our “marketing”, like newsletters, special offers, advertising etc, but in a way what tells people the most about us are the little day to day interactions that we barely think about. Like our answerphone messages or our auto-reply email! Workspace sends out lots of automated emails — for example when you share galleries with your clients, when clients receive their digital downloads, or when they purchase products in your shopping cart. They’re a reflection of you — and us — and we want To View More >>

I originally posted this on a private Facebook forum, where it got a lot of discussion — so what do you think? I've been watching people asking for feedback on their price lists — asking if their pricing should be online, asking if everything should be shown upfront, and these discussions make me think about the real problem with price lists. The way I see it is, most price lists make it sound like photographers sell USBs full of images, or pieces of paper — even boxes full of pieces of paper — and the problem with that is that To View More >>

Relationships with local wedding venues are a great way to build a strong wedding and portrait business, and a beautiful display album featuring the venue works well for both parties. Simon Whitten is a long-standing and valued Queensberry client from Yorkshire in England. His association with the luxury castle hotel Swinton Park is very important to him, and for years his Queensberry sample album has rested on the piano in the drawing room. When the time came to update it, the question was “with what?” These days most of his clients tend towards the 14x10 Duo that Simon prefers. But feeling To View More >>

Have you noticed our finely polished "tech tips" get less Likes than the other posts? :( So I thought I'd just remind you that us tech support staff are real people too. I went to our nation's capital over the weekend as a bit of a family outing. I didn't go to look at parliament buildings. Boring, in fact I didn't even see them in the distance. I went to the Weta Cave, where Weta Workshop is based and where they made the props for Peter Jackson's Lord of the Rings, Hobbit etc. I have to be honest, I nearly had a nerdgasm. Not only because of the artistic ability of the teams who do this work To View More >>

The Chicago Sun-Times made the news by laying off its entire photography staff last week, leaving 28 people without a job. While we all need to move with the times, the real heart-breaking twist for the photojournalists is that they are to be replaced by reporters who will be taught how to take pictures and videos using iPhones. The story made news around the world, in part perhaps because one of the photographers who lost their jobs was veteran photojournalist - and Pulitzer winner - John H. White, who is featured in this audio: Over the years John White has photographed, among others, Nelson To View More >>